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Privacy Policy

TERMS OF USE

Innovation Portes et Fenêtres’s website is provided as a service to visitors. Innovation Portes et Fenêtres reserves the right to change, add or delete any information or any element of its site at any time and for any reason whatsoever.

COPYRIGHT AND RELATED RIGHTS

All of the site’s text, logos, concepts, graphics, images, sounds, information, documents and other features (hereafter referred to as “elements”), as well as the selection, arrangement and display of these elements, remain the exclusive property of Innovation Portes et Fenêtres and/or its clients and suppliers and are protected under the Copyright Act. Innovation Portes et Fenêtres hereby authorizes users to view, copy, download and print the documents that are available on its site only on condition that these documents are used for personal reference only and not for commercial use; they are neither modified nor redistributed; and any copyright, trademark, service mark or other proprietary notices are reproduced as they appear in these documents. Any person who would like to obtain authorization to use these legally protected elements, service marks or trademarks must submit a request for such use.

DISCLAIMER

Innovation Portes et Fenêtres has made every possible effort to provide valid information on its website, but it cannot guarantee that the elements provided are free of error, up to date, accurate or complete. Any element on this site is provided on an “as-is” basis. As such, Innovation Portes et Fenêtres disclaims any warranty, whether formal or implicit, with regard to these elements. In no circumstance will Innovation Portes et Fenêtres, its administrators, employees, agents, salespeople or suppliers be responsible, directly or indirectly, for any direct, indirect, consequential, punitive or special damages, or any other damage, such as: loss of data, revenue or profit; loss or damage to property or third-party claims arising from or in relation to the use of this website and its content or of any other website accessible via hyperlink.

LINK TO A THIRD-PARTY WEBSITE

As a service to visitors, and for this reason only, Innovation Portes et Fenêtres may provide hyperlinks to other websites. Given these hyperlinked sites are not under Innovation Portes et Fenêtres’s control, Innovation Portes et Fenêtres cannot be held responsible for the content of any website connected through a hyperlink. The fact that these hyperlinks have been included on Innovation Portes et Fenêtres’s website can in no case be considered as any kind of endorsement of the content of these sites.

COMMUNICATIONS WITH VISITORS

Any comment, reaction, information or element provided to Innovation Portes et Fenêtres through this website or in association with this website will not be considered as confidential. By submitting these comments, reactions, information or elements to Innovation Portes et Fenêtres, you acknowledge the fact that Innovation Portes et Fenêtres is free to use this content for any communication, without any restriction and without any obligation to provide compensation on its part. Innovation Portes et Fenêtres does not accept any unsolicited ideas, work or elements. In such circumstances, you agree that you are solely responsible for any risk incurred regarding the use that could be made of any idea, work or element you have submitted in such a fashion. Innovation Portes et Fenêtres is committed to protecting your personal data and your privacy. We only use the information you have provided to fulfill your requests and communicate with you.

The personal and confidential data you have entrusted to us in the course of setting up your profile and requesting content from our site are exclusively used to facilitate your visit, deliver the requested content and communicate with you.

PRIVACY NOTICE (EMAIL)

Email messages may contain privileged or confidential information. If you are not the intended recipient of an email or if you receive an email by mistake, please notify the sender and destroy the message without making a copy or revealing its content.

USE OF REQUESTED INFORMATION

To deliver the requested content (documents, reports, etc.) and to constantly improve it, we require certain information from you. Your name and phone number are needed in case there is a problem delivering the requested content and we need to contact you, as well as for promotional use (by Innovation Portes et Fenêtres only). Your email address is indispensable to the delivery of content on this site and for promotional purposes, given you have provided your explicit permission to us for its use. We store this information in order to allow you to reuse it, without any limitations in terms of time, for the purposes of requesting content on our site. We also use this data to improve the presentation and organization of Innovation Portes et Fenêtres.ca, specifically and mainly your company name and your industry, upon which the creation of new content is based or to personalize content. If you are no longer interested in receiving our newsletter or promotions and information, simply unsubscribe by clicking on the link provided for this purpose in the monthly email.

COOKIES

Cookies are data files saved by an http/https server on your computer’s hard drive or mobile device in order to identify you. Our cookies are not used to collect confidential information, but simply contain a number used solely by Innovation Portes et Fenêtres for the purposes of identifying you and suggesting new content that might be likely to interest you and make your visit more enjoyable and pleasant. Most browsers automatically accept cookies.

When you visit our website, we set our own cookies (called first-party cookies) as well as third-party cookies in your browser or on your device. Some of these cookies are automatically deleted at the end of your browser session, while others can remain on your device for a period of up to 24 months or until you delete them. The table below explains the reasons we use each type of cookie on our website.

Essential cookies

We use essential cookies to ensure the proper functioning of our website. These cookies are required for basic functions such as browsing the pages of our site and accessing secure areas. It is not possible to deactivate these cookies. 

Preference cookies

We make use of “preference cookies” in order to identify you when you make future visits to our website, so that we can store your preferences and permissions. In particular, we use a persistent cookie to save your basic information, such as recent searches or your preferred language. This allows us to maintain a history of your interactions, such as past discussions.

Analytics cookies

We use analytics cookies to generate aggregated statistical data relating to the visit frequency and behavior of visitors to our website. Innovation Portes et Fenêtres uses Google Analytics to obtain basic information such as the number of visitors and the times of the day with the most visits, as well as search terms used. Google Analytics helps us better understand the users who interact with our website. The data collected also include elements such as your IP address, geographic location, information about your browser, device identifiers and the sites you have visited before and after visiting our site.

Advertising cookies 

Advertising cookies have an important role to play in enabling us to offer ads adapted to your preferences and interests. They also help limit the frequency with which you are shown a particular ad, let us evaluate the effectiveness of our ad campaigns and content as well as the traffic generated by emails so we can improve our offer and clarify the purchase journey of our clients, and lastly they help us provide a personalized experience.

 

It is possible to manage the use of these cookies on Innovation Portes et Fenêtres’s website by clicking here.

There is also the possibility of installing a browser extension to deactivate Google Analytics, which will prevent Javascript code from Google Analytics (ga.js, analytics.js and dc.js) from transmitting information about your visits to Google Analytics. Click here for more information. To learn more about Google’s privacy policy, please visit Google’s Privacy Policy and Terms of Use page. Click here for more information.

We comply with the principles of targeted advertising based on interest as adopted by the Digital Advertising Alliance and the Alliance de la publicité numérique du Canada by providing you with information, transparency and increased control over our digital marketing practices, as explained here.

PROTECTION OF YOUR PRIVATE DATA

Innovation Portes et Fenêtres stores personal data for a reasonable period of time, whether to provide you with adequate access to websites, fully respond to your requests, reach specific targets or comply with legal requirements, based on the longest allowable time limit.

Only relevant employees can access these data as part of the performance of their duties related to services provided and in compliance with the objectives stated in this privacy policy, except as indicated below.

We do not share your personal data with third parties external to Innovation Portes et Fenêtres without your consent except in the following cases, and only if these third parties have established appropriate security guarantees to ensure at minimum the same level of security we ourselves provide:

  • Our suppliers, who have been selected to execute certain tasks in your name, such as the processing and storage of data, the analysis of service quality, the tracking and management of job applicants and the recruiting process,  are subject to security measures. We ensure that these third parties have access to only that information that is strictly necessary for the execution of the agreed services. Furthermore, they cannot use your information except as part of achieving the objectives we have established, and they must respect standards for the protection of personal data in compliance with current legislation in effect, thereby guaranteeing the level of security and protection as described in our privacy policy;

  • Agents, service providers and consultants are contractually required to use personal data solely for the provision of specific services. They are also committed to maintaining confidentiality in accordance with this privacy policy and to return or destroy personal information upon conclusion of the business relationship. Any violation or attempted violation of these privacy obligations, when such actors are the responsibility of these agents, service providers and consultants, also must be communicated to Innovation Portes et Fenêtres.

We uphold strict security measures with regard to the storage and release of information you have provided to us in order to avoid any unauthorized access. For this reason, it is possible that we might make subsequent requests for you to reconfirm your identity before delivery of confidential information or to make changes to that information upon your request.

TRANSMISSION OF YOUR CONTACT INFORMATION TO THIRD PARTIES

To ensure the highest degree of confidentiality, Innovation Portes et Fenêtres is committed to neither revealing nor selling any information about you to third parties, except to comply with a legal requirement (legal proceedings, examination, request for documentation, subpoena, civil investigation request or similar process following a ruling by a competent legal authority, or in order to comply with applicable conditions imposed by a governmental organization or another regulatory authority, other for other legal obligations).

CONTACT THE OFFICER RESPONSIBLE FOR THE PROTECTION OF PERSONAL INFORMATION

This policy provides our procedures for the collection and processing of your personal data. We have included details on the way in which we maintain your privacy as well as your rights relating to your personal data. Innovation Portes et Fenêtres reserves the right to change its privacy policy at any time. In such a case, Innovation Portes et Fenêtres will notify all concerned parties.

You can view, modify or request the removal of all of your personal information at any time. Please contact our data protection officer.

Protection of Personal Information Officer

vanessa@fenetresinnovation.com
2113 Boul Saint Régis #240
Dollard-des-Ormeaux, QC H9B 2M9
Canada

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